North America
If you have questions about a Black Diamond Equipment product, or wish to talk with a Customer Service Representative before placing your order, get in touch:
Phone:
Due to a staffing shortage, our phones are currently off. For assistance, please try our Live Chat or email us with any questions or concerns. Our team will respond as soon as possible.
Live Chat:
Monday - Friday: 9:00am - 3:00pm (Mountain Time)
Fax:
1-800-775-7625
Email:
Order Questions: orders@bdel.com
Climbing Gear Information: climb@bdel.com
Hiking Gear Information: mountain@bdel.com
Skiing Gear Information: ski@bdel.com
Product Questions or Comments: bdmo@bdel.com
PIEPS Questions: info@pieps.com
Pro Purchase: propurchase@bdel.com
Corporate Sales: corporate@bdel.com
Government Wholesale Order Inquiries: Government@bdel.com
Mail:
Black Diamond Equipment, Ltd.
Attn: Mail Order
2084 East 3900 South
Salt Lake City, UT 84124
Europe
Phone:
Email:
All Information: info@blackdiamond.eu
Mail:
Black Diamond Equipment Europe GmbH
Warranty
Hans-Maier-Strasse 9
6020 Innsbruck
Austria
